How to Get Prescription Glasses Through the SUS: Find Out Now

Taking care of your eye health is essential so that you can carry out your daily activities without any problems.

If you need prescription glasses and cannot afford to pay for them, the Unified Health System (SUS) offers a program so that you can obtain them for free.

Below, see how the process for obtaining glasses through the SUS works and what the requirements are to participate in this benefit.

Who is the Free Prescription Glasses Service for?

The SUS free prescription glasses program is intended for all people who need vision correction and who have a medical prescription issued by an ophthalmologist linked to the public system.

In many regions, the program preferentially serves people in vulnerable or low-income situations, ensuring that those who need it most have access to the service quickly and effectively.

This service aims to promote equality in access to eye health, allowing everyone, regardless of financial conditions, to take care of their vision.

Main groups benefiting from the program:

• Low-income citizens;
• People in vulnerable situations, such as shelter residents;
• Individuals who are demonstrably in need of glasses.

Step by Step Guide to Getting Prescription Glasses through the SUS

The process for obtaining prescription glasses through the SUS is simple and can be started at a Basic Health Unit (UBS). Below, we list the step-by-step process so that you can make your request:

1. Schedule an Ophthalmology Consultation

• The first step is to look for a UBS or another health service linked to the SUS. There, you can schedule an appointment with an ophthalmologist to perform vision exams.

1. Attend the Consultation

• During your appointment, your ophthalmologist will assess your vision. If your doctor determines that you need glasses, you will receive a prescription with all the specifications for the lenses.

1. Request at the SUS Regulation Center

• With the prescription in hand, you should go to the SUS Regulatory Center or UBS. They will provide information on how to make the request and what documents are required.

1. Wait for the Order Evaluation

• After the request is made, it will be analyzed by the Regulatory Center. If approved, it will be forwarded to a SUS-affiliated optician.

1. Choosing Frames and Lenses

• At the partner optician, you can choose the frame and lenses. The options vary depending on the municipality and can cater to children and adults alike.

1. Track Order Status

• The delivery time for glasses may vary, depending on local demand. In some regions, glasses are delivered within 30 days. Check the status with the Regulatory Center to find out the delivery time in your city.

CHECK OUT HOW TO ACCESS THE GLASSES PROGRAM THROUGH THE SUS

Documents Required for Service

To ensure that your request is processed, it is important to bring the documents required by the SUS. Here are the documents:

• For the patient:
• Medical prescription issued by SUS;
• ID or Birth Certificate (if you are a minor);
• Updated SUS card;
• CPF;
• Proof of residence.
• For guardians of minors:
• ID of the person responsible;
• Proof of residence of the person responsible.
• For those who live in shelters or rented houses:
• Declaration from the institution (in the case of shelters);
• Copy of the rental agreement with proof of payment.

How Long Does It Take to Receive the Glasses?

The waiting time for glasses delivery can vary greatly depending on the region.

In some cities, the deadline is up to 30 days after the application is approved, but this deadline is not guaranteed throughout the country.

Factors such as the availability of professionals, the capacity of partner opticians and local demand can influence waiting times.

Therefore, it is important to always check with the UBS about the specific deadlines for your region to avoid unforeseen events and know exactly what to expect.

FIND OUT MORE DETAILS ABOUT THE PROCESS AND HOW TO APPLY HERE

Questions? Call Disque Saúde!

If you still have questions about how to get your prescription glasses through the SUS, you can call Dial Health, on number 136. This line provides information and guidance on health services available in your city, including the free eyeglasses program.

Taking care of your vision means taking care of your quality of life!